Onboarding a New Starter – Optimising the Process

July 12th 2023 | Posted by Phil Scott

Top HR professionals know that optimising the onboarding process is vital to the retention rate of a business.

If a new employer does not feel welcome, and does not have the necessary tools and information, they are more likely to move elsewhere.

Retaining employees is essential to the growth of a business. So, dedicated HR managers dedicate time and effort to developing a successful onboarding process.

Ensure appropriate technology is in place

Technology is an integral part of modern workplaces, especially since the pandemic led to an increase in remote working. So, any successful onboarding process must include ensuring all technology is in place before an individual starts work. This is especially important for members of generation Z who have high expectations when it comes to the workplace which includes seamless technology-related experiences. In addition, to ensuring all relevant technology is present, the most efficient HR professionals know that new employees must also be clear about IT policies within the organisation.

Have a well-prepared induction process

When a business is busy, it can be tempting to cut short the induction process for new employees. Experienced HR managers know it’s not a good idea to do this. They ensure that the process is fully complete and comprehensive.

The best induction processes include the following key elements:

  • The expectations, aims, and goals for the new entrant ay key milestones across the first 90 days working for the organisation.
  • A clear description of the individual’s role.
  • All relevant documentation, stationery, and login information.
  • Meeting requirements including personal development discussions and team meetings.
  • Contact details for everyone the individual will work with as well as definitions of their roles and responsibilities.

Provide clarity regarding work patterns and environments

Hybrid working is commonplace since the pandemic changed the way businesses and employees think about the way people work. Many employees now work from home for at least part of the week and flexible working patterns are widely used in organisations. HR managers have the responsibility to ensure that new starters are aware of hybrid and flexible working patterns.

Make a positive impression with your company culture

People realise that they spend a significant proportion of their lives in the workplace, so they want the culture to be a good fit for them. Modern HR managers recognise the importance of company culture, and they ensure that new starters are fully aware. For example, are there any dress down day, and is there are a sports and social club with activities for employees?

Explain the well being support available

Caring for employees’ health, including their mental well-being, is a key responsibility for business leaders and HR teams. In the current climate of severe financial pressures individuals need well-being support more than ever, especially when it comes to mental health. So, HR managers have a responsibility to make them aware of the support available during the onboarding process.

Top performing HR managers take these steps to ensure that the onboarding process in their organisation is optimised making it more likely that employees will remain loyal to the business.

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