Modern HR Professionals’ Approach to Performance Reviews
July 25th 2024 | Posted by Phil Scott
Performance reviews are vital to developing individuals and the organisation. They need to be well-designed and executed to be of optimum use, and HR managers are responsible for ensuring this.
Modern professionals are moving away from traditional annual reviews and adopting more continuous and progressive performance review and development methods to improve the effectiveness and efficiency of performance reviews. We will examine the aspects of these methods more closely.
Emphasis on continuous feedback
Today’s top HR professionals recognise the importance of continuous feedback in a performance appraisal system. They introduce monthly or quarterly discussions rather than annual performance meetings and enable the use of tools and platforms for real-time feedback. In addition, forward-thinking HR professionals ensure that dialogue is two-way, and employees can provide feedback to managers.
Effective goal setting and management
Setting effective and measurable goals allows performance to be measured successfully. HR managers planning modern performance review processes know the value of the following:
- SMART (Specific, Measurable, Achievable, Relevant, and Time-bound) goals that align with organisational objectives and personal development aspirations.
- OKRs (Objectives and Key Results) that link to shared organisational objectives and personal goals.
- Agility in managing goals, allowing them to be adjusted as organisational objectives and project requirements change.
Focus on development
The culture of successful organisations includes a focus on individual development. HR managers within these organisations implement customised development plans and learning and development opportunities, such as training programs, courses, and mentorship programs.
Integration of technology
Today’s HR managers integrate modern technology into their performance review processes. This includes using performance management systems that allow easier goal tracking and provide performance analytics that deliver the data necessary to identify high performers and any development needs. The most efficient of these systems are available on mobile devices, which enhances convenience and engagement.
Recognition and reward
Individual and team performance recognition is integral to any well-developed performance review system. Expert HR professionals know that recognition should be timely, and that rewards and recognition help to incentivize employees. These rewards can include bonuses, additional leave, and development opportunities, among other measures. Many performance review and recognition programs also include peer recognition initiatives that allow employees to recognise other individuals within the organisation.
Focus on well being
HR professionals in top organisations know that emphasising well being during the review process attracts and retains talented people. This focus includes the following:
- Healthy work-life balance opportunities.
- Mental health support, such as access to counselling and wellness programs.
- Stress management, including initiatives such as mindfulness training and workload management.
Modern HR professionals have revolutionised performance reviews by focussing on continuous feedback, effective goal setting, individual development requirements, integrating technology, recognition and reward, and employee well being. Including these aspects in the performance review process makes it dynamic, inclusive, and effective.
HR professionals also ensure that performance discussions are a two-way process. This enables employees to feel they are part of an inclusive environment and to participate in the growth and efficiency of the organisation overall.